You choose the service level and contract terms that are right for you. Within each service level, there is also flexibility to select options to suit your specific business requirements.
One Monthly Bill
We package everything you need into one monthly bill, eliminating up-front capital equipment and costly labour projects (such as to perform a whole-of-system upgrade for 50 people), spreading these costs over time and ensuring IT is 100% a deductible operational expense. Unlike traditional finance companies, this approach is all-inclusive of everything you need IT and is flexible on a month-to-month basis
Proven in use
Upfront costs are minimised by using a proven, cost-effective outsourcing model.
Committed to your satisfaction
We’ll commit to a Service Level Agreement that reflects your key requirements including system availability, response and restoration times. We are dedicated to upholding these requirements and delivering the results you need.
Both our infrastructure solutions and support services are designed so that they evolve as your business changes. This ensures, for example, that facilities can be added or removed cost-effectively.
Deliver the best, plan for the worst
We develop, document, test and implement a disaster recovery regime to ensure that you’ll be up and running again as soon as possible in the event of a major outage.
Detailed migration planning
We are committed to understanding your business and your IT, which is why we develop a comprehensive migration plan to ensure a smooth, trouble-free transition.
We’ll ensure on-site assistance is available where required to resolve critical issues and to proactively support your business.