IT Management with Full-Scope IT Support

CoreMind IT Management with IT Support can help your business quickly adapt to the changing market and increase productivity and performance with expert support.


Lower Operating Costs

Reduce Risk

Improve Business Focus

Achieve Long-term Growth

Empowering Your Business With A Modern Approach To IT Management

Your IT infrastructure is constantly evolving – from traditional on-premises to new, hybrid environments including virtualised and cloud. You need a flexible partner experienced in delivering expert managed services that will transform your IT infrastructure and enable you to keep pace with changing business demands while reducing overall costs. CoreMind offers a broad array of monitoring and management solutions that deliver enhanced performance and security capabilities across your hosted infrastructure.


Improve Performance & Accelerate Business Growth

We can help you streamline operations throughout your organisation. Our managed services team helps put the right people, process and tools in place so you can operate as efficiently as possible and grow your business online.


Optimise IT, Lower Your Cost & Reduce Risk

Avoid costly downtime with support where you need it most. Our experts will implement key policies and deliver 24/7 coverage to keep your systems running and reduce the risk of failure.


Deliver High Service Levels & Promote Innovation

Free from the burden of everyday management tasks, your IT staff can focus on ways to create better experiences and move your organisation forward with the latest technologies.

CoreMind is proud to offer ourselves as your Virtual Chief Information Officer (CIO) Integrated into your Technology Management Strategy

We’re more than a ‘vendor’ – we’re your trusted technology advisors. As a CoreMind client, you’ll benefit from our years of experience and strategic approach. Each client is assigned a CIO – a Chief Information Officer – who will meet with you regularly to ensure your technology is supporting your organisation needs.

CoreMind works with you to develop a technology budget, a practical implementable IT strategies that align IT plans with business strategy to deliver maximum business value and agreeing upon IT strategy roadmaps that set clear expectations, on when and how the strategy will be implemented, assist with planning network changes or purchases, and work with third-party vendors.


The desired level of service will depend on the size and complexity of your organisation, as well as the scope of services to be delivered. Virtual CIO Service is available from a minimum half-day per month. Priced from $1000.

Fully Embedded Virtual CIO

Your Virtual CIO will be fully embedded within your organisation ensuring that your staff benefits from working alongside highly-skilled professional, maximising opportunities for knowledge transfer.

Month-to-month Term

Unless there are initialisation costs that have been agreed up front, the CoreMind Virtual CIO service can be procured on a month-by-month basis meaning that you are not tied to a long-term contract.

Specialist Skills

Your CoreMind Virtual CIO will have the necessary core capabilities as well as access to specialist skills to address specific customer needs and to assist in providing value-add services.

Partner With Us To Manage Your IT Security

Let CoreMind manage your firewall, anti-virus software, networks, printers, phone systems – and more – you use each day. Our IT Management with Unlimited IT Support services encompasses storage, cloud, virtualisation, collaboration, mobility, and more. We’ll perform asset management. We’ll manage your firewall security, backup and disaster recovery.

CoreMind’s centralised security management has been built over years, ensuring the best possible solutions are offered for Cyber-Security. We monitor all traffic, including encrypted traffic, as it tries to enter your network. Our team works 24x7x365 to provide the best monitoring and security services in the industry.

And, we’ll find the best ways to keep you connected with your customers.

Why Do I Need CoreMind 

IT Management with Unlimited IT Support?

Gain access to CoreMind’s experienced, certified IT experts
Increase your business agility and operational efficiency
Strengthen your security posture and minimise compliance risks
Leverage our expertise to design, build, monitor and manage IT
Stay at the forefront of rapidly changing IT environments

Our IT Management with IT Support Portfolio

CoreMind offers a comprehensive range of IT Managed Services to suit all types of operations, from clients that just want to supplement their own skilled IT resources with CoreMind expertise, to clients that are happy to outsource their entire IT system. We offer innovative, flexible and scalable solutions for rapidly evolving IT infrastructures.

CoreMind’s portfolio of managed services secure, monitor and optimise your network and infrastructure colocated or managed at our data centers, ensuring the highest degree of security, performance and agility. Our best-in-class solutions coupled with ITIL-proven process delivery and expertly trained and certified personnel at our data centers and OSC, deliver excellence every time.


Managed Network & Systems

Fully managed services deliver our highest levels of support and response for mission-critical components including switches, firewalls, load balancers, VPNs, servers, operating systems & hypervisors. 


Managed Security Suite

Secures your data and infrastructure with end-to-end risk management across all aspects and levels of your environments with a 7 layers-of-defense portfolio. 


Managed Disaster Recovery

Continuous data replication for physical or virtual server environments, ensuring you always have access to a current copy of your data, applications and operating systems. 


Connectivity & Wireless Management

Connectivity solutions provide you with unification across your data infrastructure, as well as built-in network scale, reliability and high performance. 


Proactive On-site Maintenance

24x7x365 on-site hardware maintenance and repair service, where our readily available data center experts quickly respond to hardware issues. 


Monitoring & Fault Reporting

Proactive, systematic monitoring and reporting with centralized visibility into specific devices and systems, or your entire environment. 

Service On Demand

Offers customer support within 10 mins on average response time over live chat as well as via email, & telephone – and our experienced consultants & engineers resolve support tickets, on average, within 2 hours.

Preventive Maintenance

Our permanently manned remote monitoring alerts us to potential problems within the service enabling us to prevent system failure or degradation in performance.

System Health Maintenance

We perform an automated health check of your infrastructure weekly to ensure it’s up to date and running optimally. What can’t be checked with automation is health checked during our proactive site visit


Support for Remote Workers & Smartphones

We enable organisations to provide comprehensive support to and from nearly any device or platform, no matter where support reps or end-users are located.


Workstation Equipment and Peripherals Management

CoreMind provides on-site and remote remedation for workstation issues as well as managing peripherals


SLA, Site Documentation, & Software Licensing Management

CoreMind creates and manages SLAs as your business changes. We want to make sure that we’re not only meeting the expectation on our agreement but to hold ourselves accountable. We also manage your software licensing to ensure all your software related tools receives current updates.

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Hiring & retaining certified engineers & specialised IT talent is difficult & expensive. We retain teams of certified network & O/S engineers, security & database specialists & data center technicians to focus on your environment.

Reduce capital costs when you utilise CoreMind’s managed services and resources. You will no longer need to purchase software and tools or build the infrastructure for a security operations center (SOC) or monitoring system.

Stay at the forefront of the rapidly changing IT environment as CoreMind Managed Services provides the latest IT technology coupled with world-class systems and professional teams.

When your IT staff is overwhelmed by mundane tasks, focus on core business is lost. Outsource these tasks to CoreMind’s highly trained IT specialists and data center technicians and get back to business.

Remove the responsibility of scoping, maintaining and managing your IT – one of CoreMind’s core competencies. With less overhead cost, you get 24x7x365 service from CoreMind’s unmatched customer support team.

Our Partners

Since forming CoreMind in 2008 we’ve made it our business to deliver solutions built using technology from the best vendors in the marketplace.

IT Management Client Testimonials

Don’t take our word for it. See what our clients have to say about CoreMind’s people and services.

We experienced a 50% cost reduction in infrastructure management & a 75% cost saving compared to maintaining an internal IT Dep’t. CoreMind is integral to the continued growth & stability of The Alannah & Madeline Foundation.

Adam Holmes
Chief Operating Officer – AMF

CoreMind improves our employee efficiency and productivity. They have implemented a scalable cloud delivery system for collaboration, a new proactively-managed server, a full WiFi fit-out for our new building, and a regular backup plan.

Deb Lyon
Finance Manager – CircusOz

Clients We’ve Worked With

Whether its an IT consultation, an IT management or a software development, we all take the “doing the job right the first time” approach and provide the same care and attention to ensure we make your work easier.

Since 2008 we have worked on projects for businesses across SMEs and non-profit sectors.

Ready To Get Started? Let’s Talk.

Fill in your details & we’ll be in touch or Call Us today at 1300 889 925 or (03) 9993 0400

to learn more about CoreMind’s IT Management.


Need Help? Call Us Today! 1300 889 925 or (03) 9993 0400