[capsule_contact detail=”organisation” placeholder=”Your Organisation”] isn’t “off the shelf”, why should our recommendation be?

Here at CoreMind, we focus on planned technology that is right for [capsule_contact detail=”organisation” placeholder=”your Organisation”]. Therefore we don’t just jump in with a recommendation before learning about [capsule_contact detail=”organisation” placeholder=”your Organisation”]. We have developed a sales process that starts the relationship off on the best path, and which allows us to learn about the unique aspects of [capsule_contact detail=”organisation” placeholder=”your Organisation”] so as to make the best recommendations to maximise your return on investment into Technology.

You’ll see a Sales Process flowchart directly below, with descriptions of what happens at each stage further down the page.

Here’s what we do at each stage in the process:

Step-1Introduction / Initial

In this stage, we provide information about CoreMind, how we work and what we do. We also learn a little about the current life cycle stage of  [capsule_contact detail=”organisation” placeholder=”your Organisation”] and start the discovery of how we might best work together.

 [capsule_contact detail=”organisation” placeholder=”Organisation”] Goals and Objectives

In this stage, we ask questions about  [capsule_contact detail=”organisation” placeholder=”your Organisation”] goals and objectives, to better understand what motivates  [capsule_contact detail=”organisation” placeholder=”your Organisation”] in order to make recommendations which will best suit the short, mid and long term operational strategy

Step-2Mutual Agreement

You may already have a defined idea of what you require, and simply want CoreMind to provide you with a quote for services. This is generally the case if  [capsule_contact detail=”organisation” placeholder=”your Organisation”] has an internal IT function, and you need to outsource a portion of it, or you’re looking to utilise an external software development team to build core workflows between existing systems. If this is the case, we would continue down “Track #1″, otherwise, we dig a little deeper into the needs of  [capsule_contact detail=”organisation” placeholder=”your Organisation”] through “Track #2”

Track #1

If you already have an idea of what you need, and the needs have a defined start and finish, i.e. “A project”. This applies to services such as Software Development, Office IT Relocation or Infrastructure planning

Step-3Requirements Document

We take a list of the deliverables you require from your project, and consult to  [capsule_contact detail=”organisation” placeholder=”your Organisation”] about the best way to achieve what you require.

Step-5Scope of Works

We develop a list of items which need to be completed, and assess estimated time to complete

Track #2

If you don’t really know what is required, or need a company to manage your services ongoing. This applies to services such as Managed IT, Infrastructure Management, Cloud Services, IT Help Desk or General IT Consultancy

Step-4Business Audit

In this stage, we complete a business audit that looks at the following areas in depth:

        • What  [capsule_contact detail=”organisation” placeholder=”your Organisation”] does
        • Software applications used in  [capsule_contact detail=”organisation” placeholder=”your Organisation”]
        • Types of Infrastructure in  [capsule_contact detail=”organisation” placeholder=”your Organisation”]
        • If  [capsule_contact detail=”organisation” placeholder=”your Organisation”] is growing, shrinking, or staying the same
        • Efficiency of  [capsule_contact detail=”organisation” placeholder=”your Organisation”]
        • Security concerns
        • Current IT plan
        • Disaster Recovery
        • Internet connectivity
        • How employees work, connect and collaborate

Step-6Sharpest™ Report

The Sharpest™ Report is generated from your answers to questions in the business audit, and provides an excellent spring board to make an informed recommendation. This report provides you with an in-depth  overview of industry benchmarks, Organisational grade and deficiencies within  [capsule_contact detail=”organisation” placeholder=”your Organisation”] which allows you to focus in on areas which, with improvement, would have the greatest positive impact to  [capsule_contact detail=”organisation” placeholder=”your Organisation”].

The Sharpest™ Report provides grade, benchmarks and recommendations in the following areas:

        • Stakeholder Happiness
        • Annual IT Rate per seat
        • Productivity
        • Efficiency
        • Security
        • Technology

The Sharpest™ Report forms part of the recommendation and proposal process.


In the Recommendation stage, we provide a proposal based on our learnings through this process. This proposal will provide staged investment costings, total cost of ownership information, as well as expected outcomes.